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Parent Communication Help Request

Bloomingdale Public Schools

Submit the form below if you are having problems with  your parent portal, or parent-teacher (EDLIO) app.

Required fields marked with an asterisk *

 

Please note that tech support is available M - W, 8:00 am - 3:00 pm. It can take up to 24 hours for a response depending on volume. Thank you for your patience. 

Child's School*
Answer required for "Child's School"

Please complete ONLY the issue that best describes your current issue.  You do not need to complete the issues if they do not apply to you. 

Genesis Parent Portal:

  • Web Address: https://parents.c1.genesisedu.net/bloomingdale/sis/view?gohome=true
  • Your Username is your reigstered email address. 
  • Use this tool to check your child's schedule, lunch balances, grades, report cards and complete mandatory forms.
    • Note that schedule details are not available online for grades PK - 1. 
  • You can request a password reset via the system but it will take up to 10 minutes to receive it. Check your spam mailbox if you don't see it. Otherwise, you can request one here. 
  • If you have questions about your child's schedule, or information in the portal, please contact your school
Issue: Parent Portal Log in Issues
Answer required for "Issue: Parent Portal Log in Issues"
Issue: Mobile APP (EDLIO) Issues
ONLY PARENTS of registered students may login and view select content. For downloads, tips and more visit the links listed on this page.:
Answer required for "Issue: Mobile APP (EDLIO) Issues"

Useful Links:

Optional: If You Have a Screenshot of the problem, please submit it.
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or drag it here.